There is a smartphone app for just about everything today including insurance. Most insurance companies offer apps for smartphones or tablet devices which can greatly enhance the customer service experience. The online bill pay and policy documents have been around for years but today you can do just about everything through these helpful apps.

Pay/ View Your Bill

Paying your insurance bill has never before been easier. When you have an app installed for your insurance company, you can actually view your bill, pay your bill and even enrol in auto pay directly from the app. There is no more forgetting to write a check, putting the wrong postage on the envelope or even turning on the computer to pay online. You can do it all straight from your Smartphone. This is possibly the most used feature of the auto insurance apps.

View Policy Documents

Most people have, at one time or another, been in a place where they need to provide their proof of insurance but they cannot find it. This could be simply because they forgot to put their new card in their car or they just have too much stuff piled up in the glove box to find anything. Now, when the insurance company’s app is on the phone, the driver can simply log in and view their proof of insurance card and hand it over to whoever is requesting that information, and even print it out when a printer is available. Drivers no longer need to fear losing their proof of insurance card.

In Case of an Accident

An accident can happen at any time and many drivers do not want to bother their agent in the middle of the night or on weekends. Most apps have a claims centre where you can file a claim directly from the app. Gone are the days of waking up your sleeping agent because you have been in a late night fender bender. Some of these apps even have a place where you can take a picture of the accident scene and upload it directly to the insurance company, making the claims process go much smoother than it has been in past years where they need to wait for the police report. After the accident, there are other benefits to the apps as well. For instance, you can often see the progress of your claim as well as progress on your vehicle directly from your phone, wherever you are at.

Smartphone apps have become a staple in today’s technology era. Auto insurance apps create a way for consumers to be ready for anything, even when they are on the go. What used to be a hassle to get, is now easier than ever since you can pay your bill, file a claim, check the status of claims and even look at all of your insurance documents directly from the app. It is highly encouraged to download the app for your insurance company as soon as you possibly can, since it will help you with all aspects of your policy.

Andrew Macneil enjoys keeping up to date with what’s happening in the car insurance industry. He shares his findings and tips on a range of blogs online. Visit for more information.

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